Client Interviewing
First impressions matter, especially with clients. A good initial client interview can set up a productive and positive attorney-client relationship. Learn how to design your process to get exactly what you want out of a potential client to set up the best relationship possible. Enjoy this 45 minute video with Mark Chinn, a family law attorney from Jackson, Mississippi.
Segments:
2:00 Why should you brand your practice?
3:46 Purpose of Initial Interview
6:00 Setting up the interview/Designing the Form
10:20 Defining length of interview
12:50 Recording Interview/Tips for the Contracts
19:05 Tip on Contacting the Client
22:00 Taking Over a Case from Another Attorney
24:05 Preparing Pleadings
26:10 The Service Element/Defining the Mission and Objective
30:00 Warn Client about the Law
34:00 Counseling/Condemnation
35:57 Social Networking
37:30 Discussing Accounts
39:35 Surveillance/Recording Warnings
43:30 Summary/Ending the Interview
Faculty: Mark Chinn, Chinn and Associates, PC, Jackson, MS